We have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us. This policy explains what information we gather when you visit the Southwark Cathedral website and explains how that information is used.
Below, we tell you in detail how we use and store all of your personal and web-use data but, in summary, any personal information you give us is confidential. We take all reasonable care to prevent any unauthorised access to and use of your personal data. We will never share any of your personal details with anybody outside Peterborough Cathedral for mailing or marketing purposes without your explicit permission and they will not be used by us for any purpose other than that which you requested.
The Internet is not a secure medium. However to protect your data we put in place various security procedures including use of firewalls, backup measures, we limit access to data to relevant personnel and password protect all machinery holding personal data.
When we may use your personal details
We would like to keep you up-to-date with a range of information from the Cathedral, which may include news of services and events. As we look to improve certain aspects of the Cathedral's work, we may occasionally contact you for research purposes by post, telephone, and/or email. You can choose not to receive further information from us by clicking the relevant boxes or contacting us by telephone or post to ask to be taken off any mailing lists.
You have the right to request a copy of any information about you we hold at any time, and also to have that information corrected if it is inaccurate. To view any information you have disclosed, contact The Comptroller, Southwark Cathedral, London Bridge, London SE1 9DA. Nothing in these Terms and Conditions affects your rights under the Data Protection Act 1998.
Using this website and your personal details
You do not have to provide any information to us to use this website. However, certain sections of the site or facilities within the site may not be accessible if you choose not to share essential information with us.
If you subscribe to any of our email newsletters, we will ask you to submit - and will collect - personal information from you, that is: your name and email address. We may use email to send you messages to keep you up to date with news about our current services, as well as anything you express an interest in, either online or through other contact with Southwark Cathedral.
When you use the Cathedral Online Shop we will ask you to submit – and will collect – personal information from you, including: your name, email address, billing address, delivery address, telephone number, product selections, credit card / other payment information, and a password. We may collect information about your internet connection and website-use, e.g. the URL you came from, IP address, domain type, browser type, the country and telephone code where your computer is located, the web pages viewed during your visit, the items you clicked on, and any search terms you entered on our website (User Information). We may collect this information from registered and unregistered users. We use this information to help us make improvements to our website and online services.
Any personal information you provide to us (or which is available on public registers) and any User Information from which we identify you is held in accordance with the registration we have with the Information Commissioner’s Office. We use your information for the following purposes only: to enable us to promote our goods and services, to maintain our accounts and records and to support and manage our staff. This includes information:
· To process your order
· For statistical purposes to improve this website and the services we offer
· To provide you with relevant content
· To administer this website
If you have chosen during registration to receive notification of news, events or offers that may be of interest to you, then we may use your personal information to send you these notifications by telephone, email or in writing.
As with the vast majority of websites, Southwark Cathedral may log certain information about requests made of it. This information may be used for system administration, for bug tracking, and for producing usage statistics. The logged information may be kept indefinitely.
Relevant subsets of this data may be passed to computer security teams as part of investigations of computer misuse involving this site or other computing equipment within the hosting organisation. Data may also on occasion be passed to the administrators of other computer systems to enable investigation of problems accessing this site or of system misconfigurations. Otherwise the logged information is not passed to any third party except if required by law. Summary statistics may be extracted from this data and some of these may be made publicly available, but those that are, do not include information from which individuals could be identified.
Where forms are provided on this site, the pages containing these forms include information on how data submitted on them will be processed and used.
We may disclose your personal information and / or User Information if we are asked to do so by the police or any other regulatory or Government authority investigating suspected illegal activities.
Third party internet
Sites that you can link through to from our website are not covered by our Privacy and Security policy, so we accept no responsibility or liability for these sites.
How we collect User Information with cookies
What is a cookie?
A cookie is a small file of letters and numbers, which often includes a unique identifier that is sent to your device’s browser from a website’s computer and is stored on your device’s hard drive. Cookies allow a website to recognise a user’s device. Websites can send their own cookie to your browser if your browser’s preferences allow it.
For more information see www.allaboutcookies.org/
During any visit to Southwark Cathedral's website the pages you view – along with a cookie – are downloaded to your device. This allows us to store information to operate the site as you move from page to page.
Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information from our systems in order to personalise and improve your experience of our website.
Because we rely on cookies in this way to personalise and improve your experience on our website, your browser needs to be set to accept cookies before you can place an order through our online shop. Each browser is different so check the ‘Help’ menu of your browser to learn how to change your cookie preferences if you wish to do so.
Third-party cookies on Southwark Cathedral's website
When you are on Southwark Cathedral's website you may notice that there is content from other websites - for example a video from YouTube - which we add from time to time. As a result, you may be sent cookies from these other websites. Southwark Cathedral does not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them.
What cookies does Southwark Cathedral website use and can I reject them?
A list of the cookies that Southwark Cathedral website sets, along with details of what each one is used for can be found below.
You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.